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We’d Truly Value Your Candid Feedback

Thank you again for the time you spent speaking with us. We’re always working to improve how we serve businesses in Niagara, and your feedback would mean a great deal to us.

This form is short, can be anonymous if you prefer, and your brutal honesty is truly appreciated. As a small thank-you for your time, we’d be happy to send you a $25 Tim Hortons or Amazon gift card.

Anonymity

Would you like to remain anonymous?
Name

Your Decision

What ultimately influenced your decision to choose another IT provider?
How close were we?
How close were we to being your first choice?
What did the provider you chose do better than us, in your view?

Your Impressions of Bowes IT

When you think of Bowes IT Solutions, what’s the first impression that comes to mind?
Did anything in your experience with us cause hesitation or concern?
What were your concerns or hesitations?
Clarity of proposal/pricing
How would you rate the clarity of our proposal and pricing?
Perceived value
How would you rate the value of what we offered compared to the investment?

Long-Term Confidence

Did you have any concerns about our long-term stability, team structure, or ability to support you for the years ahead?
For example: team size, experience levels, leadership presence, age, capacity, or something completely different

Your Advice to Us

If you could suggest one thing we should change or improve, what would it be?
If you reconsider IT partners in the future, would you consider Bowes IT Solutions again? Why or why not?

Thank You Gift

As a thank-you, which gift card would you prefer?

Niagara's Managed Services Provider - Bowes IT Solutions

Reliable, fully managed IT that keeps your team focused, drives unforgettable customer experience, and helps your business grow effortlessly.

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289-479-5606
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info@bowesit.com
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Consider this before using AI browsers at work

Mar 2, 2026 | Tech Update

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